At bnb89, your privacy is not an afterthought — it is a core design principle. This policy explains exactly what data we collect, why we collect it, how we protect it, and the rights you hold over your own information.
Last Updated: January 2026Six principles that define how bnb89 handles your personal information
We collect only the personal data that is strictly necessary to provide, secure, and improve the bnb89 platform. No surplus or speculative data collection takes place.
All data transmitted between your device and bnb89 servers is protected by industry-standard 256-bit SSL encryption, the same technology used by global banks.
bnb89 will never sell, rent, or trade your personal information to third-party marketers or data brokers. Your data serves only the purpose for which it was given.
Every category of data we process, every legal basis we rely on, and every third party we share data with is documented in this policy. No hidden processing occurs.
You have the right to access, correct, delete, and port your personal data. Requests are handled within 30 days and can be submitted at any time via [email protected].
We do not hold your data indefinitely. Each data category has a defined retention period, after which it is securely deleted or anonymized in line with legal and regulatory obligations.
bnb89 ("we", "us", "our") operates the online betting and gaming platform accessible at https://bnb89.cam. As part of delivering our services to players across Indonesia and other eligible markets, we necessarily process certain personal information about you.
This Privacy Policy sets out, in clear and accessible language, what personal data we collect, the purposes for which it is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject. This policy should be read alongside our Terms & Conditions, which govern the broader relationship between you and bnb89.
We are committed to handling your personal data responsibly, transparently, and in compliance with internationally recognized data protection principles. Where Indonesian data-protection regulations impose additional obligations, we apply those obligations as a minimum standard for all Indonesian users of the bnb89 platform.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, whether directly (e.g., full name, email) or indirectly (e.g., IP address, device ID). |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | bnb89, as the entity that determines the purposes and means of processing personal data collected through the platform. |
| "Data Processor" | A third party that processes personal data on behalf of bnb89, under a written contract, for a defined and limited purpose (e.g., a KYC verification provider or payment gateway). |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
| "Cookie" | A small text file placed on your device by the bnb89 platform that stores session or preference data to enhance your experience and support site analytics. |
| "KYC" | Know Your Customer — the identity and age verification process required by bnb89 before processing withdrawals or unlocking certain account features. |
| "Platform" | The bnb89 website, mobile-optimized site, and any associated application or service accessible at https://bnb89.cam. |
| "You / User" | Any individual who visits, registers on, or interacts with the bnb89 platform, regardless of whether a financial transaction has taken place. |
bnb89 collects personal data across several categories, each serving a defined and legitimate purpose. The categories are as follows:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., KTP number, passport number, SIM number). |
| Contact Data | Email address, phone number, residential address (city, province — e.g., Jakarta, Surabaya, Bandung, Bali, Medan). |
| Account Data | Username, encrypted password, account preferences, communication preferences, responsible-gaming settings. |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR. |
| Gaming Data | Bet history, game session logs, win/loss records, bonus redemptions, wagering activity across all product verticals (sports, live casino, slots, togel draws). |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, session timestamps, referring URL. |
| Verification Data | Scanned copies or photographs of identity documents, selfie images for facial-recognition KYC, proof-of-address documents (e.g., bank statements, utility bills). |
| Communications Data | Records of live-chat transcripts, support emails, and any other correspondence you initiate with our customer service team. |
We do not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless you voluntarily disclose such information in the course of a support interaction, in which case it is used solely to resolve your query and is not retained beyond that purpose.
bnb89 collects personal data through the following channels:
bnb89 processes your personal data only where a valid legal basis exists. The legal bases we rely on are:
The personal data collected by bnb89 is used exclusively for the following purposes:
bnb89 does not sell, rent, or trade your personal data. We share it only in the following limited and controlled circumstances:
bnb89 is an international platform. As a result, some of the personal data we collect may be transferred to and processed in countries outside of Indonesia. This can occur when our servers, data processors, or service partners are located in a different jurisdiction.
Whenever personal data is transferred internationally, bnb89 ensures that:
By using the bnb89 platform and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data under the safeguards described above.
bnb89 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of the account plus 5 years after closure, to satisfy AML and regulatory record-keeping obligations. |
| Financial Transaction Data | 7 years from the date of the transaction, in line with financial record-keeping requirements applicable to licensed gaming operators. |
| KYC Verification Documents | 5 years from account closure or from the date of the last verification event, whichever is later. |
| Gaming Activity Logs | 3 years from the date of each gaming session, used for dispute resolution, responsible-gaming monitoring, and regulatory compliance. |
| Support Communications | 2 years from the date of each support interaction, used for quality assurance and dispute resolution. |
| Marketing Consent Records | Duration of consent plus 3 years after withdrawal, to demonstrate compliance with consent requirements. |
| Technical / Log Data | 90 days from collection, unless flagged as part of a fraud or security investigation, in which case it is retained until the investigation is closed. |
Upon expiry of the applicable retention period, personal data is either permanently deleted or anonymized in a manner that prevents re-identification. Anonymized data may be retained indefinitely for statistical and analytical purposes.
The bnb89 platform uses cookies and similar tracking technologies to deliver a seamless, personalized, and secure user experience. The following types of cookies are in use:
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Maintain your login session, store your language and currency preferences, prevent cross-site request forgery (CSRF), and ensure basic platform functionality. | |
| Performance & Analytics | Aggregate page-view data, error logging, session-duration tracking, and funnel analysis used to improve platform performance and user experience. Data is anonymized before analysis. | |
| Functional | Remember your responsible-gaming settings (deposit limits, session reminders), your preferred deposit method, and any game preferences you have configured. |
Strictly necessary cookies are deployed on the basis of contractual necessity and cannot be disabled without disrupting platform functionality. Performance and functional cookies are deployed on the basis of legitimate interests; you may adjust your browser settings to restrict or delete cookies at any time, though doing so may impair certain platform features.
bnb89 does not use third-party advertising or retargeting cookies. We do not place cookies on your device for the purpose of serving ads on external websites.
As a user of the bnb89 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.
The bnb89 platform is strictly intended for adults aged 21 and over. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. If you are under 21, you must not attempt to register or use bnb89 in any capacity.
In the event that we discover — through our KYC verification process or any other means — that personal data has been submitted by a person under the age of 21, we will immediately suspend the associated account, delete all personal data collected in relation to that account (to the extent not required for legal reporting purposes), and take appropriate steps to prevent further access.
If you are a parent or guardian and believe that your child has registered on bnb89, please contact us immediately at [email protected] so that we may take swift remedial action.
bnb89 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While we apply robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately if you suspect unauthorized access to your account.
The bnb89 platform may, from time to time, contain references to third-party services — such as game studios, payment providers, or sports data partners. Where links or integrations to third-party services exist, please be aware that:
Payment providers such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja operate under their own privacy policies and are independently responsible for the personal data they process in connection with your payment instructions.
bnb89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, legal obligations, or platform features. When material changes are made, we will:
Your continued use of the bnb89 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must discontinue use of the platform and request account closure prior to the effective date. We recommend that you review this page periodically to remain informed of our current privacy practices.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bnb89 handles your personal data, please contact our Data Privacy team using the following details:
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the relevant data-protection authority in the jurisdiction applicable to your situation. We will provide you with the appropriate contact details upon request.
Our dedicated support team is available around the clock to help you exercise your data rights, update your preferences, or answer any questions about how bnb89 protects your information.